【Note】 bloggers
as follows.
Emergency Chinese hotel industry norms
Introduction to China's hotel industry to prevent and reduce the occurrence of unexpected events, control, mitigate and eliminate possible incidents of serious harm, standardized emergency response activities fully promote the hotel industry and improve the emergency management system and enhance emergency response capabilities, according to China Tourist Hotels Association, norms by: Jiang Qikang, Xu Jingsheng, Gu Huimin, pay the steel industry, Liu Wei, Xu Jinzhi, Yang Xiaopeng, Zhang Run Gang, Wang Jiming, Zhang Zhijun, Gansheng Hong, Ma Weiping.
this specification on June 11, 2008 release, since the release date of trial.
directory first chap prevention plans for the establishment
Chapter II Chapter III system administration system
Chapter
materials for emergency response
second
Chapter V Chapter VI of emergency procedures to deal with emergencies
third
Chapter VII of the common elements of the fire plan
Section I of Chapter VIII of the flood of natural disasters and extreme weather
disposal of disaster
Section IX earthquake
disposal equipment and facilities the hotel buildings and III
stop gas water and electricity and the disposal of elevator malfunction
Disposal IV V
Programme monitoring center
Chapter VI of Public Health and casualty
disposal
public health VII VIII
disposal of food poisoning accidents disposal
first casualty of Chapter IX of public order events
threatening phone calls and suspicious explosives disposal
thereto robbery murder shooting kidnapping and other violent incidents of illegal disposal of
section XI, exhibition or disposition of illegal assembly
the disposal of fraud section XII Section XIII
distributing illegal propaganda materials disposal events in section XIV
emergency meeting of major events or the disposal of public relations crisis
XII
General Article applicable to this specification in China and run all types of hotels, including hotels, restaurants, resorts and other.
second hotel industry in this specification referred to unexpected events, is the responsibility of the hotel area , sudden guests, employees and others involved in the personal and property safety, caused or may cause serious harm, you need the hotel to take emergency measures to deal with fires, natural disasters, the hotel buildings and equipment and facilities, public health and injury accidents, social security, and crisis public relations events.
third hotel industry should implement emergency management prevention, prevention and the principle of combining emergency, the emergency management throughout the entire process of hotel management and create the hotel safe and harmonious environment.
fourth hotel to be set up emergency headquarters, to play in the sudden event coordination, and unified leadership and quick decision-making role.
Article hotels from reality, according to own characteristics, combined with the specification to develop specific, consistent with its own plans to tackle the crisis situation.
Article hotels in excess of the norms set out in a similar incident, should be based on the principles of this Code to deal with.
first chapter plans to prevent the establishment for
Article
hotel should be established emergency response plan system. restaurants should follow the laws, regulations and related requirements, combined with our restaurant the actual circumstances of the corresponding emergency response plan, and according to actual needs and situations change, and timely emergency response plan amendment.
Article VIII Hotel contingency plans for emergencies should be the nature, characteristics and extent of potential harm, the specific breakdown of emergency level, to develop appropriate emergency management procedures and systems.
Article IX Chapter administration
appointed from both the owner or management company to send, the hotel is a hotel general manager should be the first Emergency Management responsible. General Manager and relevant management personnel to be familiar with the emergency management plan of the hotel's entire contents, with the emergency command ability. General Manager may authorize the disposal of the relevant emergency management or organization events, but the results need to take responsibility for disposal.
s General Manager of the hotel should be arranged ten other senior administrative staff and the person in charge of major departments to form the leading group, or similar crisis as the emergency management organization headquarters, and effectively the provisions of the responsibilities of all members. emergency management command structure visualization circumstances so require, when necessary, set the scene in the control center and the media information center, and arrange for appropriate staff to be responsible for promoting the implementation of the emergency work and the implementation.
Article XI Chapter institutional system should be practical, general manager of the hotel implement state and the higher level of the emergency management laws, regulations and requirements to ensure the safety and operation of the hotel guests, staff personal and property safety; ensure contingency plans for the hotel sound system, smooth operation and effective; the implementation of emergency management responsibility and effective supervision; properly handle contradictions among the various security risks for timely rectification opinions; the technical preventive measures to improve the technological content; to secure the necessary preparations for the prevention of capital investment.
Article XII of the hotel staff should familiar with the position of emergency prevention and emergency rescue duties, master and rescue emergency related knowledge required to take preventive measures to carry out the operation, subject to the hotel for emergency work to deal with the unified leadership, command and coordination. composed of staff from the restaurant full-time or part-time emergency rescue teams in the field mission, he should wear the appropriate identification mark and follow the on-site command staff command.
Article XIII Hotel area under the jurisdiction of the content should be easy to regularly lead to all types of emergencies incident hazards, hazardous areas and work areas to investigate, registration, risk assessment, the restaurant regularly check the implementation of safety precautions, control and timely processing of shop exist problems may lead to unexpected events, tips, and to require clear departments, staff and guests to take appropriate safety precautions.
Article XIV of the hotel should be established emergency disposal of the training system, handle emergencies on the shop bear the responsibilities of regular staff training, restaurant staff and guests the popularization of knowledge to carry out emergency response activities and the necessary emergency drills.
Article XV crisis, the various departments and job circumstances may require, within its capacity to immediately organize emergency rescue and emergency control measures, and the hotel immediately to sudden Emergency Management headquarters issued report by the unified leadership of emergency response work. the department heads should resolutely implement the instructions, and provide relevant and timely professional advice. The department is responsible for the incident scene should ensure that agencies and emergency management command effective liaison, follow the instructions at the scene to lead the implementation of the disposal of staff, and timely information about site conditions.
Article XVI hotel should be a clear emergency response command system organizations working to develop and strengthen the positions of all departments and respond to emergencies responsibility system to ensure that emergency disposal shop provisions can be effectively implemented.
Hotel through the development of Article XVII appropriate contingency plans and public relations communication processes, specify the appropriate departments and personnel responsible for During the emergency management and staff, guests, the superior administrative unit, the relevant government departments and agencies, news media, information communication issues.
materials for Chapter hotels in the pipeline
Article XVIII, when the reconstruction or renovation should be fully considered in the planning function to prevent, respond to emergencies needs to co-ordinate arrangements required for emergency response equipment and infrastructure, reasonably determine the emergency shelters. conditional hotels in the fire control center for the Unexpected Event Control Centre to facilitate the transmission of all information and instructions.
Article XIX hotel restaurant should be a variety of transport and related sites with a warning device and the necessary rescue equipment, facilities, indicating their use, and significantly marked safe evacuation of the channels, routes to ensure safe passage, the smooth flow of exports. should be based on self-test and with superiors, and the relevant government departments and agencies to examine a combination of regular testing, maintenance of the alarm devices and emergency rescue equipment, facilities and kept in good condition to ensure the normal use.
Diershitiao hotel should be in the fire, power line set, electrical equipment, special equipment, hazardous materials management, construction, etc. to strictly enforce the safety laws, regulations, strengthen routine maintenance, maintenance to ensure safe operation.
twenty-one should focus on vital parts of the hotel, facilities and equipment, set the security warning signs for easy identification. with particular attention to rooms or posted prominently Place emergency evacuation plans, safety instructions and other safety tips guests; in floor glass doors, windows, glass walls and other facilities, the establishment of warning signs prominently; in the hotel restaurant set up to cover all areas of the emergency broadcast system, a special dialogue with the regional emergency equipment.
twenty-two hotels reserve emergency supplies should be established security system, improve the supervision of important emergency supplies, storage, transfer and emergency distribution system. clear the contents of the emergency checklist, emergency contact the relevant departments and agencies and contact the relevant staff, as well as be equipped with a variety of emergency supplies.
emergency response
second chapter twenty-three hotels
emergency procedures should be established emergency information collection system Through the development of related systems and procedures for the implementation of the requirements of all departments and all staff timely, objective, true to report emergency information, to prevent late, false, deceptive, false negative and false information spread occurrence.
Twenty-four to meet or find emergency staff shall promptly report to relevant departments of the hotel and report to their superiors. reporting the content should be based on the actual situation, as much as possible to provide all relevant information, particularly events time, place, personnel involved, and possible causes after a brief, on the person, property, hotel, surrounding community may influence the action to be taken and the actions taken. department or emergency personnel on duty at the receiving report, if aware of the death, need to treat the wounded, equipment and facilities severely damaged, obviously there are security threats, the case should be immediately reported to the General Manager or his authorized representative.
or his authorized representative, general manager of the twenty-five After receiving the emergency report, as soon as possible to the scene to conduct field investigations and arrangements as appropriate switchboard or other means of emergency notification Hotel, headquarters of the relevant personnel to come together to investigate and participate in the discussion, summarize and analyze all kinds of information in a timely manner, on the possible impact of the assessment determine the need for emergency response agencies reported a higher level, the public security organs or fire agencies, management companies and owners of media companies and disclosure.
twenty-six, such as causing or likely to occur Hotel serious social harm caused by unexpected events, then should be required immediately to higher authorities and relevant government departments and agencies reported.
Chapter VI emergency
第二 taken seventeen hotels Emergency disposal measures should unexpected events may cause harm to the nature, extent and scope of adaptation; in unexpected event occurs, the safety of guests and employees first, should first maximize the protection of guests and staff, and other related personnel safety, followed by the property to avoid or reduce losses.
第二 eighteen restaurants should be based on the nature of emergencies and the potential harm and launch emergency response plans.
twenty-ninth of the Ordinance should in a timely manner to the guests and staff disseminate information to take specific measures to prevent or alleviate the hazard of the suggestions, advice; organizations to rescue and treat the injured personnel, transfer of deceased persons, as necessary, transfer, evacuation and emergency evacuation of vulnerable to harm customers, employees, and be properly resettled and other relief measures taken;
timely transfer of the third ten important guests and the hotel property and guests, the hotel staff and important information;
第三十一条 rapid control of hazards, indicating the danger zone, blocking the dangerous sites, warning area designation, control or limit damage easily lead to expansion of production activities and to take other protective measures to ensure the safety of goods and restaurant property;
thirty-second of the Ordinance should implement emergency communications plan and public relations processes to deal effectively with with customers, employees, superiors, the relevant government departments and agencies, the media and information communication such as community work of the public.
thirty-third notice if a relevant government departments and agencies have started to intervene in emergency and rescue emergency work, the hotel should follow a unified command and organization, active participation and cooperation of emergency rescue work and help to maintain normal order.
第三 fourteen incidents of threats and hazards are controlled or eliminated, the hotel should take or continue implement the necessary measures to prevent emergencies secondary and derivative re-trigger social security events or incidents.
第三 fifteen emergency work to deal with after the end of the hotel should be the effective implementation of various relief, compensation, comfort, resettlement and other rehabilitation work, and properly address the disposal of emergencies caused by conflicts and disputes, to restore the normal order of business management.
第三 sixteen hotels to respond to emergencies to assess the losses caused, on the summary of lessons learned, in a timely manner After identifying the occurrence of unexpected events and causes of emergency work to deal with summary of lessons learned to develop improvements.
third
Chapter VII of the common elements of the fire plan
第三 seventeen fire refers to where in time or space out of control and personal property damage and the burning phenomenon. in a variety of disasters, fire is the most often, the most common threats to personal safety, property safety of one of the major disaster.
第三 eighteen hotels should set up emergency treatment center and the fire control center, easy to fire when the unified treatment of various emergency coordination arrangements and various departments. any employee found to have abnormal burning smell, smoke or flame and other signs of fire should be observed, and the first time reported the fire control center hotel.
第三 nineteen hotels emergency command structure should be promptly disposed of a comprehensive understanding of the circumstances of the fire authority to decide whether to make warning, evacuation personnel, transfer of property and other instructions. promptly organize emergency rescue teams to the designated store location aggregation, rational allocation of manpower, arrangements for the control group is responsible for fire suppression, fire fighting; rescue team responsible for the rescue of important materials, dangerous goods, responsible for the evacuation group evacuated field staff; rescue group is responsible for the wounded on the spot, disability, mobility for aid guests, transfer.
fourth ten hotels in the fire control center was informed that smoke alarms or, start temperature flu alarm facilities, should arrange immediately rushed to the scene, identify fire, since the beginning of the spot fire fighting personnel and fire, as the case basis having level deciding whether to notify the appropriate emergency telephone number and contact the program started; the same time, as the case should start the fire-fighting facilities in a timely manner, emergency broadcast, evacuation lighting, fire shutter, fire doors, smoke, air supply system, other alarm monitoring alarm system.
第四十一条 of the fire, the department shall act in accordance with a unified superior orders, the Secretary their duties, the department's staff personnel responsible for emergency treatment should be as long as possible before the arrival at the scene, and with the fire control center to stay in contact, so the fire to provide specific information in a timely manner. Meanwhile, as far as possible the use of safe, efficient method of notification in the danger area around the fire did not insiders, and use of appropriate fire-fighting equipment from the scene control the recent fires. When the hotel issued an emergency evacuation instruction to maintain the smooth flow of the channel, customers and employees to evacuate outside the building designated safe area, and timely feedback on performance.
第四 twelve head of security shall promptly assist the command to a temporary headquarters, and arrange on the spot to fight the blaze, evacuation, report the fire situation, monitoring the fire development, to determine the fire spread, to maintain order outside the shop to ensure smooth passage of fire engines to enhance the monitoring of all entrances to the hotel, nothing to prevent entry into the hotel. Engineering Department shall arrange for the responsible person as the fire closed air-conditioning, stop gas, power, start the emergency generator , to ensure the normal use of the elevator fire, rescue of passengers trapped inside the elevator, to ensure that hydrant pump spray pumps and water supply. to ensure the normal operation of the emergency generator, fire and smoke regular supply of water, air and other equipment running. Front Office shall notify the telephone switchboard to ensure smooth communication store, print the list of guests, the hotel lobby to maintain order, and clear the front of the obstacle. Housekeeping Department should arrange for the obstruction quickly clean floors, each floor of the guest of Statistics the number of calls asking for to do to appease the guests to record work. Food Department should arrange for immediate closure of all the kitchen fire, calm dining guests. Personnel Department shall promptly notify the clinic prepared to do the rescue the wounded, the number of employees at the shop quickly and Statistics, dormitory management arrangements Members of organizations in the hostels for staff on standby. Finance Department should be organized and the cash register at the foreign currency exchange points and the staff of the subordinate offices to collect and take good care of cash, accounts and important documents such as tickets to inform the computer room to do a backup of important data, keeping work to do at any time to prepare the transfer instructions. hotel general manager's office should be promptly informed the hotel all single store, build hotels all vehicles at any time required to transport the wounded, doing finishing the hotel and transfer important files to prepare.
第四 thirteen fire personnel should be arranged after the shooting of the affected areas to assist the front office and finance department to compile a list of losses turned the hotel in order to be sent to the insurance company. After the necessary checks, the general manager agreed to take remedial measures, the affected area will be restored to normal operating condition. the record in order to record all details of this, ready to raise the list of witnesses and related personnel to assist in the investigation of persons in need of assistance.
Chapter VIII of the natural disasters
第四 fourteen natural disasters, mainly refers to the natural variation of plants and animals and humans because of the harm events, including storms, tsunamis, typhoons, cyclones, floods, drought, snow and earthquake disasters and other climate disasters, landslides and debris flows and other geological disasters.
Section flood and extreme weather disasters disposal
forty-fifth amended, in the flood or extreme weather before the arrival, the hotel staff should be organized on the flood control equipment, flood control facilities, lightning protection equipment, water pumps, engine room and other key vital parts such as inspection and maintenance, to ensure that the device is working properly; get off the ground crossings, entrances and exits and other low-lying parts of the door to key vital sandbags; on top of buildings, windows and doors, the external parts of hoisting facilities, testing and maintenance, and do reinforcement and clean handling.
第四 sixteen notified if flood or extreme weather occurs, the hotel should arrange the scene to verify the situation and determine the need for appropriate and timely notify the attendant started the emergency contact procedures, plugging the mobilization of personnel , drainage work, focusing on vital status, the Treasury and other regional flood control and increase the manpower and equipment and tools to prevent secondary disasters occur, transfer of material issued instructions to start the emergency rescue plan.
Forty-seventh amended, in emergency response process, Engineering Department as the case may determine whether power should be cut off the affected area, should be promptly organized rescue personnel arrived at the scene to carry tools, the site of serious water, transferred drainage drainage. Security Department should follow the instructions on the occurrence of additional staff positions flood duty to discourage entry into the affected area has nothing to do, arrange to patrol the floor to prevent unscrupulous persons to destroy, to prevent theft and panic disorder, maintain public order in the region. safety officer on duty outside, check the windows of the hotel exterior is closed, the external power and the power is turned off to avoid short-circuit fire. other departments affected by the accident to organize personnel to do to appease the guests interpretation, follow the instructions to divert the guests to leave the area. other medical personnel who stand ready to assist the rescue injured and timely contact with insurance companies.
Section earthquake disposal
第四 eighteen Hotel earthquake emergency principles: long-term preparation, based on a sudden; unity of command and division of responsibility; rapid response, self-help and mutual aid.
第四 nineteen hotels according to emergency situations, to develop evacuation plans, evacuation routes and sites identified, organized for the guests and staff were evacuating. When the restaurant in your area on the Administration of the impending alarm (including Thoughts earthquake and the devastating earthquake), the contingency that the impending entry of the hotel in time the impending emergency response organizations.
fifth ten restaurants in your area when the earthquake and its neighboring regions, and clearly felt, the hotel should timely emergency response organizations in the work of felt earthquakes, and according to local government and higher authorities to convey information and instructions, arrange for the transfer of information to do seismic work and advocacy counseling to prevent the earthquake rumors, guests and staff emotional stability.
第五十一条 when the devastating earthquake in your area hotels, the hotel should immediately organize seismic headquarters. Seismic Command should immediately enter the command line, start the earthquake relief command system, and set up a disaster relief group, medical aid group, public security group , group evacuation, advocacy groups and other working groups. the work of focus for the organization to evacuate guests and staff to carry out self-help and mutual aid, earthquake disaster prevention and elimination.
Chapter hotel buildings and equipment and facilities
V twelve buildings and equipment and facilities that the hotel Hotel primarily of fixed assets, which means the hotel restaurant for the building of man-made production and operation of fixed ground sites, equipment and facilities that the hotel through the purchase or possession of such means for the conduct of management activities used by the tool. Hotel accident refers to buildings and equipment and facilities, buildings and equipment and facilities the hotel has happened in the special exception to the hotel to adversely affect the operation and management of the various events, including water, electricity, gas stop, elevator failure and control center can not function, etc..
III water, electricity and gas stop disposal
第 fifty-three that according to a variety of feedback to confirm the problem is caused by reasons outside the shop, should contact the equipment and arrangements water, electricity and gas suppliers, indicating the specific situation of the hotel currently taking place, asked in detail about the accident damage and repair time, and the hotel incident immediately to the emergency command agency. in the accident after the resumption, shall organize relevant personnel to regional inspections, recovery open equipment, repair damage to equipment, the implementation of improvement measures.
第 fifty-four If it is found or notified without prior notice, the shop happened without water, electricity, gas and other phenomena stop, restaurants, Engineering Department informed immediately to the relevant room, arrange professionals to carry special tools to the site, check whether there are other in-store water, electricity, gas stop the phenomenon. If it is found the engine room equipment, a serious fault, the Engineering Department should be immediately to the Hotel General Report Manager and other senior leaders, instructed the emergency room start programs, rushed to the room to direct the relevant, requested to contact the emergency switchboard Start program. the department heads after receiving the alarm should immediately return to position, ready to receive the relevant commands.
第五 fifteen if a careful understanding of the specific situation, convinced that the problem can not be solved in a short time, the hotel should arrange for someone to relevant departments for help and immediately enable the temporary generators, temporary water supply vehicles, and other rescue equipment.
V sixteen in the emergency response process, the Hotel Engineering Department, as necessary, arrange the appropriate professional service officers to rescue the passengers trapped inside the elevator; to start the emergency generator power distribution room to protect the emergency lighting, fire fighting facilities and equipment such as electricity; Go to the scene to further investigate the cause, rear observation and feedback. Security Department should focus on the monitoring system, fire system functioning in accordance with instructions, at the hotel entrance and related areas of the additional staff, increase inspections density of the accident scene to do good work warning and control site conditions, to prevent confusion. Front Office to the hotel in time of emergency disposal to provide hotel guests information on command structure, and arrange the guests do a good job to explain, comfort, and guests work requirements and feedback , care of the guests, luggage, make sure the shop direct communication open. Food Department should require all attendants and cooks on duty to remain calm and to take appropriate measures to stabilize the mood of the restaurant guests, explain the situation to the guests for get understanding. If the guest asked to leave, should be arrangements for road lighting guidelines attendant access to guests, to prevent confusion. catering chef, head, and also under the orders of the development of measures to change the menu, providing easy-to-production of food. housekeeping staff should be organized in the event of power failure, carry flashlights rushed to the emergency floor lighting and other inspections, for the guests entered the room and check-out to provide lighting. in the event of disruption of water supply, the need to mobilize from the Treasury or other place of mineral water. When the emergency water supply in car to the hotel, the time necessary to guests water. Purchasing Department should buy diesel emergency generator and other items to ensure that the use of contact to buy drinking water and food to ensure emergency response needs. Finance Department should be organized to currency exchange points and the cash register and the collection of subordinate staff offices and take good care of cash, accounts and important documents such as tickets to inform the computer room to do a backup of important data, keeping the work, good preparation for manual processing related services. Other departments should stick to their posts, managers should be in the field supervision, in a timely manner Emergency disposal to the hotel headquarters feedback, subject to a unified command.
the disposal of the fourth quarter elevator failure
第五 seventeen If it is found or to find out the elevator failure due to a run down, hotel surveillance departments should immediately confirm whether anyone trapped and try to call the phone contact with the passengers inside the car; advised passengers not to panic, wait for rescue; advise passengers not to leave the car, which are not forced to take security measures.
fifty-eighth notification project relevant operational procedures by the Ministry of maintenance personnel to the scene to carry out rescue work arrangements and other related personnel to the lobby manager of the station with the stranded passengers, effective ongoing communication, please wait for the guests feel at ease, to help with.
第五 nineteen to help passengers safe to leave the car, the Hotel shall promptly arrange to placate passengers, and asked whether his body is not. For those who were injured or frightened, the relevant provisions should be implemented in time where medical personnel arrangements.
sixth ten hotel arrangements should be timely engineering maintenance staff to contact the elevator elevator manufacturers to conduct a comprehensive overhaul of the failure to ensure the safety of the lift operation.
第六十一条 V control center monitoring center is not only the usual implementation of the safety and security the hotel information, images, control center , but also hotels in the importance of dealing with emergencies during the command center. Monitoring center is responsible for smoke alarm system, fire sprinkler systems, fire hose equipped with the system, fire fighting equipment, distribution systems, monitors set up the equipment system and broadcasting system and the monitoring center equipment room to maintain good operating condition, the department should have a high sense of responsibility to employees.
第六 twelve if at one point or more points on the event of an emergency, if necessary, security Hotel manager or general manager must arrive at the scene or get the command control center. Monitoring center under certain conditions, can further monitor the on-site scenarios, such as the time the elevator control contacts within the process, recording the scene live, to provide a basis for subsequent analysis and detection. monitoring center to interact with the security system of the synchronization status to be pre-loaded to improve the efficiency of implementation of the system.
Chapter X of Public Health and casualty
第六 thirteen unexpected public health emergencies that of the major infectious disease outbreaks, mass illness of unknown causes, major food poisoning and other serious events that affect public health. casualties that apart from all the casualties outside of homicide incidents, including by suicide, injury, illness, accidents, etc. caused by staff or guests casualties.
VI Handling of Public Health
第六 fourteen public health prevention must be based on each employee of the department and the active prevention. hotel staff to develop education good personal hygiene habits, health knowledge to enhance learning, improve self-awareness and self protection capabilities, do not eat unclean food and animal sources may carry infectious diseases. The hotel staff should be regular medical check-ups, so that reporting, early quarantine, early treatment, know their own or found to have infectious diseases or suspected communicable diseases, the staff found that the symptoms themselves or the staff should be reported immediately to the hotel, if the employee was diagnosed as suffering from infectious diseases, restaurants and doctor's advice as the case may be, to decide whether and the contact with the staff or the guests managed to relevant examination. relevant staff to do security work. suffering from communicable diseases or suspected communicable diseases hospital and hotel staff to wait for the hotel confirmed unharmed before clinic appointment.
hotel departments To regularly carry out hygiene cleaning, to remove the rodents, mosquitoes, flies, cockroaches and other insect vectors. Purchasing Department should be purchasing off the good food, not to buy animals without quarantine, meat and products of livestock purchased biological and products, strict inspection to register, identify problems and to stop eating; should be a good production, processing, transportation, storage related, should be food processing, processing of raw and cooked separately. Engineering Department should strengthen management of the hotel air conditioning system, maintain good ventilation, regular elevators, public telephones and other public facilities and equipment for disinfection.
第六 fifteen event of public health emergencies , the hotel incident command structure to deal with emergencies should immediately call the relevant officer to listen to reports on the situation, as the case may determine whether a related CDC and public security organs and the higher level department. Hotel clinic after receiving the report should be immediately understood disease, such as authorized by the General Manager should be immediately reported to the CDC, with disinfection and epidemic prevention departments in a timely manner, monitoring, isolation work, the scope of the epidemic to a minimum.
第六 sixteen if public health emergencies in Hotel public areas, restaurant or store rooms and other areas, first discovered the hotel staff should be immediately reported by the hotel sent with the customer. is responsible for negotiations with the onset of the guests keeping in mind the staff to do the work of self-protection.
s The Regulations of the hotel staff promptly arrange clinic doctor to ask the guests, accompanied by relevant information, where to take the necessary measures, while awaiting the arrival and in line with CDC professionals in action. if not with the guests of infectious diseases, may notify the Security Department to assist or submitted by the relevant departments of the Ministry of Security.
第六 eighteen guests were taken to hospital, the hotel should be taken as the case may determine the need for protection or disinfection measures, such as the guests were diagnosed with infectious diseases, the use of the hotel in time for its off containers, such as strict disinfection of rooms, inventory staff groups have been in contact with them, confirm the list of susceptible, according to quarantine requirements to ensure the safety of other employees and guests. If the patient was diagnosed cases of major infectious diseases, restaurants level according to the spread of infectious diseases or vaccination requirements of departments to take part or all of the containment measures, and according to people close range and the situation in the post to set up headquarters, led by General Manager, formed a living group > 第六 nineteen identified or notified if there are guests or staff has food poisoning symptoms, people should first understand the poison found in the nationality, size, degree of symptom-based ...
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